Our new Business Office Series...

It has been quite an undertaking, but I pleased to say that our new Business Office Series of courses is almost complete. 

I am rather excited about this series, in part because I think they are some of the best courses that we have designed to date and in part, because these are the courses that I intended to do first.  Long story short, I started the orignial Collections course with the Fundamentals of Patient Accounting thinking that I needed to start by telling Collections Specialist how they fit into the bigger picture.  Well...the Fundamentals of Patient Accounting became the 5 courses of the Patient Accounting Certification.  Likely a little more explanation than any Collection Specialist wanted or needed.  Anyway, the Patient Accounting Certification is a great program, but is now more geared for those in management or staff wanting to work into a management position. 

The Business Office Series consists of 7 Courses and covers everything from Managing the Medical Records to Collecting Patient Accounts.  The courses teach staff how to perform each function within the business office including using the systems as well as other tools that we've designed and developled to make their jobs easier.  The courses are relatively short - 1-2 hours in length depending on the participant's familiarity with the tasks covered.  There is a test at the end of each course.  I know...tests can be unnerving for some, but let me frame it another way.  Just think about how nice it would be to have a career path that allowed you to learn, grow and earn more.  I've met business office staff that were afraid of tests, but I haven't met one that didn't want to earn more.

It can be a great incentive for staff and very rewarding for you and your investors.  Statistically, companies that invest in their staff earn as much as 45% more.  The principles covered in the courses are the same principles that we implement when working with our clients - we've successfully boosted their bottom lines by more than 45% just by getting the right people, doing the right thing, the right way!