Collection Specialist Series

Collection Specialist Series
Billing and collections are pivotal aspects of your revenue stream. Collection is a unique step in the billing process. The Collecting Patient Accounts course will significantly enhance your staff's ability to collect on outstanding accounts when combined with The Billing Speciality Series.

Four courses to enhance a critical business process - these courses train staff to optimize billing processes and increase payments.

Managing Patient Accounts
Participants learn how to:
Enter notes to facilitate account follow up.
Identify who creates which notes and when.
Run the daily work list.


		course catalog
		course catalog	Collection Specialist Series Billing and collections are pivotal aspects of your revenue stream. Collection is a unique step in the billing process. The Collecting Patient Accounts course will significantly enhance your staff's ability to collect on outstanding accounts when combined with The Billing Speciality Series. Four courses to enhance a critical business process - these courses train staff to optimize billing processes and increase payments. Managing Patient Accounts Participants learn how to: Enter notes to facilitate account follow up. Identify who creates which notes and when. Run the daily work list.

	billing specialist series


			Billing for Medical Services Participants learn how to: Enter charges. Review the key claim fields. Capture the implants and other pass through costs. Submit claims, including GHN electronic claim submission. Perform initial account follow up.

			Preparing the Patient to Pay Participants learn how to: Verify insurance benefits. Compare and contrast key terms, such as coinsurance and co-pay. Calculate the expected payment and patient portion. Prepare the payment policy. Compare and contrast indirect versus direct costs, and variable versus fixed costs. Notify the patient of their financial liability.


			Posting Payments Participants learn how to: Establish and manage payment batches. Review payments for accuracy. Post payments and initiate the next step. Transfer the account balance .

collecting patient accounts
collecting patient accounts			Participants learn how to: Use "Comments" to manage outstanding accounts. Collect outstanding balances. Recommend accounts for write-off and obtain approval. Assign accounts to third party collections.